Shipping policy
At Oakwood Vintage, we aim to provide reliable and straightforward delivery.
1. Shipping Coverage
We ship to eligible residential and business addresses in the United Kingdom.
2. Shipping Costs
Standard shipping is free on all eligible UK orders, with no minimum purchase.
3. Order Processing
Orders are processed within 1–2 business days. This includes order verification, preparation, packaging, and handover to the carrier. Orders placed on weekends or public holidays are generally processed on the next business day.
4. Delivery Times
Estimated carrier transit time is 3–4 business days. The total estimated delivery time is 4–6 business days, including processing.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, public holidays, or incorrect or incomplete addresses.
5. Order Tracking
Tracking information will be provided when available after dispatch. Customers are responsible for providing accurate delivery and contact information.
6. Delivery Issues
If your order is delayed or you experience a delivery problem, please contact our customer support team for assistance.
7. Contact Information
Oakwood Vintage
Salzstrasse 58
Münster, Lower Saxony 48143
Germany
Email: info@oakwoodvintage.store
Phone: +44 7928 521811